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Discover the power of cloud cost intelligence.

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Give engineering a cloud cost coach.

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How SeatGeek Decoded Its AWS Bill and Measured Cost Per Customer

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Enable engineering to make cost-aware development decisions.

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Give finance the context they need to make informed decisions.

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Decentralize cloud cost and mature your FinOps program.

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Amazon Web Services (AWS)

Measure, monitor, and optimize cloud spend on AWS.

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Learn how we’ve helped happy customers like SeatGeek, Drift, Remitly, and more.

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5 Tactical Ways To Align Engineering And Finance On Cloud Spend

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AWS FAQ

Enable AWS Enterprise Customers To Migrate And Modernize With Cost Confidence

Intended Audience For Content
AWS Employees
AWS Segments: Enterprise

CloudZero helps software-driven companies grow their margins. The combination of platform and services empowers engineering teams with the cost intelligence they need to connect technical decisions to business results.

How does CloudZero help AWS Enterprise customers?

Enterprises move to AWS for speed, scale, resilience — and cost savings. However, without the right visibility, it can be challenging to understand exactly where they're spending and why. Whether an enterprise is mid-migration or embarking on a modernization project, enterprises need a clear understanding of their cloud investment.

CloudZero translates cloud spend into business-relevant metrics, providing all stakeholders with cloud cost intelligence to make informed technical and strategic decisions. With the CloudZero platform, enterprises can get accurate, granular cost visibility into strategic projects, modernization initiatives, and migrations. Additionally, CloudZero helps enterprises measure metrics like unit cost and cost per customer, which put cost into the context of their growth and transformation.

What business outcomes does CloudZero drive for AWS Enterprise customers?

As enterprises modernize, migrate, burn down technical debt, and build new products, CloudZero cost intelligence provides the visibility they need to ensure the project is on track.

Customers can align cost to projects, products, features, and more — and provide engineers immediate cost feedback as they build on AWS. This helps them build more well-architected software and make better decisions to maximize margins as they go. Additionally, CloudZero gives engineering an effective way to communicate progress and ROI to finance and their C-suite.

For enterprise customers participating in programs like MAP (Migration Assistance Program) or EDP (Enterprise Discount Program), they can confidently measure, track, and predict spend — to understand where they stand and what they can commit to.

Lastly, CloudZero customers report significant improvements in time spent managing cost. For example, Malwarebytes reduced time spent by 10 hours per week, while Validity reduced it by 90%.

FAQs

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Traditional cost management tools organize cloud costs based on tags and enable users to build reports. CloudZero can transform cloud spend into business relevant dimensions in a matter of minutes or hours — not weeks of tagging exercises. The platform allows for more granular, flexible cost metrics — like cost per customer, feature, environment, and more.

The other major difference is that once the dimensions are built, they serve as the foundation for every other aspect of the solution. They’re not just reports. Users can get investigate, explore, drill down, get anomaly alerts, see team-views, and more — all based on business relevant cost dimensions, like products, features, environments, and more.

You can read more here.
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Engineering (DevOps, Development, CTO, Director/VP Engineering)
Cloud cost starts with engineering — so the engineering team is the primary stakeholder for CloudZero. Engineers need a way to understand the cost of the products and features they are building, so they can build cost optimized products and features. They also need to communicate cloud cost effectively to other stakeholders in a language that makes sense to them. CloudZero helps them achieve both.

Finance (CFO or FP&A)
Finance often sees the AWS bill as a large, unpredictable cost that's misaligned with the business metrics they care about (like products, features, and customers). They are in charge of setting budgets, understanding if those budgets are on track, then tracking down the reason why budgets were missed. CloudZero helps them gain visibility into cost metrics, predict monthly spend, and quickly understand the “why” when they miss the budget. Unit cost metrics can also help put spend in perspective — so they can understand whether they are achieving economies of scale as they grow.

C-Suite
When AWS is a top driver of COGS, the c-suite wants to understand the ROI of their cloud investment. CloudZero helps them put cost into perspective. For example, if cloud spend has doubled, it could be because customers have tripled, or utilization of their more expensive features has increased (which in turn could improve retention and other positive metrics). With CloudZero AWS sellers and cloud champions can explain the “why” behind every aspect of spend.

Product Strategy/Management
Product strategy needs to understand the COGS of their products. This helps them to set informed GTM strategies, set the right requirements for their dev teams, and make better decisions about how to balance costly tech debt with innovation.
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CloudZero is a combination of platform and services. For a flat annual rate, customers have unlimited access to the CloudZero Platform. They will also be paired with a cost intelligence analyst, who will work as an extension of their team to configure the platform, guide them on guest practices, and work as an extra set of eyes on their cost.
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CloudZero is designed so that engineers can log in, explore, and just “get it” — without training or expertise. Instead of just reporting on how much, it has context to answer what, why, when, and by who. Engineers can click on any cost, drill down, and see all of the engineering context associated with it. They also get automated cost anomaly alerts when there is a spike in cost — just in the feature they’re working on. All of this enables companies to hold engineers accountable for the costs they incur. Shawn LoPresto, DevOps Architect at Malware bytes describes it best in

Shawn LoPresto, DevOps Architect at Malwarebytes, describes how in this video.
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With CloudZero, customers can experiment, migrate, modernize, and more — while reducing the risk associated with the new or unknown. Engineers get a quick feedback loop to help them understand the cost impact of their actions, with anomaly alerts to prevent overspending.

For example, Greg Farrow, Principal Technical Architect at RepsonseTap, described how CloudZero enabled his team to safely experiment with Amazon Transcribe. They were able to see how costs change while they built the product, as well as once customers started to use it. You can read the story here.

Additionally, Adam Walker, VP of Infrastructure and Security at Validity described how they were able to monitor their cost as they migrated and modernized applications into a new platform. They were able to communicate progress leadership team and easily show the redundant architecture they temporarily needed to support. You can read that story You can read the story here.
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Unlike other cost platforms, CloudZero doesn’t solely rely on tagging in order to group spend. Instead, customers build what’s called a CloudZero Dimension. Each Dimension is a custom grouping that shows them a new way to see their spend — by environment, product, customer, etc.

Your AWS customer most likely defines their infrastructure with code — in Terraform or CloudFormation templates. CloudZero Dimensions are defined in a code artifact as well — in a YAML file, using a proprietary domain-specific language, which describes the logic used to group related costs together in the way that they represents their business.

The logic can be based on any number of things — and whatever tags they have can often be a useful starting point (although we’ve also worked with companies who hardly have any tags to work off of).

CloudZero can also look at other service metadata, information extracted from your cost and usage report or even the names of Kubernetes namespaces, individual label values, or anything else that groups cost in a logical way. We can also transform your tags and metadata — correcting typos, capitalization, and other mistakes — or rename them on the fly.

You can read more about the process here.
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Whether your customer is migrating to AWS or transitioning to cloud-native infrastructure, like serverless or Kubernetes — engineers are tasked with learning new skills, while keeping up rapid innovation. CloudZero provides cost anomaly alerting and intuitive real-time cost intelligence to help teams move quickly, understand the impact of their work, and experiment with cost guardrails.

For MAP customers, CloudZero also offers a custom dashboard to help them track their MAP costs.

You can learn more here.
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Containers and Kubernetes add a layer on top of infrastructure, which make it nearly impossible to group cost into business metrics with tags alone. As a result, a sudden move to Kubernetes can cause a sudden loss of essential cost metrics. CloudZero helps customers understand their COGS and business metrics, even when they’re running Kubernetes. Additionally, customers can combine containerized and non-containerized infrastructure into a single, seamless view.
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Customers preparing for a financial event often have specific cost reporting needs. CloudZero can help them understand their COGS and align cost with whichever metrics make sense for their business. Additionally, CloudZero is SOC1 compliant, so customers can feel confident their reports are accurate and avoid calling in auditors.

Read more about how we can help companies accurately report on their COGS here here.
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CloudZero can help customers understand unit cost and cost per customer, which unlocks their ability to understand how their costs will change over time. For example, your customer can easily calculate how much they will spend if they hit their sales goals for next year. A deep understanding of what drives cost will help customers more accurately and confidently commit to an EDP.
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CloudZero applies telemetry streams, which help customers apply a metric to measure customer utilization of different aspects of their products. This enables them to see granular cost per customer data, by feature.

Read how CloudZero measures our own cost per customer here.
READ OUR AWS CUSTOMER STORIESREAD
READ OUR AWS CUSTOMER STORIES
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Peter Samaan

We were seeing growth in the business, which was great. At the same time, we were also seeing growth in our cloud costs — which isn’t a bad thing as long as we’re investing in the right areas. We just needed a way to better understand the relationship between the two.

Peter Samaan | Infrastructure Engineering Manager

See for Yourself

CloudZero helps us connect the dots between our products and our spend — and zoom in and out with very little effort.

Freedom Dumlao
Greg Farrow Principal Technical Architect, ResponseTap